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Frequently Asked Questions

Can I Cancel My Order?

If you haven't received the keys yet, you can cancel your order. However, you cannot cancel your order if the keys have already been delivered.

How can I contact WholesaleGameKey customer service?

For more information about the platform or for any other questions, you can email us at help@wholesalegamekey.com. You can also send us your requests using the 'Contact Us' tab after logging in to your account. We will respond to your request within a maximum of 24 hours.

How do I buy games at a discounted price?

WholesaleGameKey does not create a special discount for its users. Once you are logged in to your account, you can view and purchase games on sale in the 'Deals' tab.

What is the source of the keys?

All game keys on the platform are delivered by nearly 700 global suppliers. We've fully verified them to keep your business secure.

Will I receive an invoice for my order?

When you complete your order, we will send the e-invoice sent with the keys to the e-mail address where you are registered in the system. You can also visit the 'Order History' page if you want to view and download your invoices.

Is there a minimum order quantity?

WholesaleGameKey is designed to fully meet the needs of all users. You can buy and start distributing more than 26,000 games without a minimum order amount.

What payment methods do you support?

PayPal, Bank Transfer, TransferWise, Debit & Credit Card, WebMoney, Payooner, Bitcoin, Skrill you can add money to your balance. Some payment methods are closed to users with demo accounts.

What should I do if there's something wrong with my key?

We provide the necessary checks before adding the games to our stocks. If you have any problems with game keys (for example, previously used, invalid, or missing a few letters), please read the instructions carefully to resolve your issue. After logging in to your account, click on the 'Report false Key' button from the menus and fill in the information requested from you completely. Or, email us using sales@wholesalegamekey.com. Do not send your customer a replacement key or issue a refund until you hear from us. This is to eliminate possible scams!

When will I collect my keys?

When your order is successfully completed, the keys are automatically sent to your registered e-mail address via excel file. You can also view and download your keys from the "Order History" page.

Where can I find the price list?

Log in to WholesaleGameKey to see products, discounts, and prices. If you don't have an account yet, sign up here – https://wholesalegamekey.com/register

How does WholesaleGameKey work?

WholesaleGameKey compares the price list it receives from more than 700 video game providers located in different parts of the world and adds the most affordable one to its stocks. The platform aims to provide its customers with Steam, Origin, UPlay, and utilities at the best price. It also offers a complete e-commerce solution for wholesalers, retailers, and publishers.